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Tech support was very poor. The last tech support person suggested I go out and borrow another computer. Four different tech support calls, all using remote control of my computer, and 5 hours on the phone later, some functions worked, some never did. Something would work, then a tech call for a different problem corrected that problem but what originally worked didn't anymore. then said to send the product back for replacement. This is a brand I will avoid in the future.
Excellent resolution, very clear picture. Lacks ability to pan and tilt otherwise excellent. Software was ok but still needed professional support from Geek Squad to properly configure.
I bought this camera as a Christmas gift to myself. It seems to me I ought to return the camera unless drivers will be available for Windows 7 soon. Do not buy this camera if you plan to upgrade your Operating System to the current standard any time soon.From: Gary Jordan (garjorda) [.].
I just got around to installing Windows 7 only to find the camera will not interface. Hoyt [My Email Address Removed]Sent: Friday, January 15, 2010 3:56 PMTo: [.].Subject: WVC54GCAI got Windows 7 given to me for my computer for Christmas. Then I was given Windows 7 for Christmas for my computer.
Sent: Tuesday, January 19, 2010 1:20 PMTo: [My Email address removed]Subject: RE: WVC54GCAI was told that Windows 7 drivers would not be written for this camera.SorryFrom: Ty Chao (tychao) Sent: Tuesday, January 19, 2010 10:15 AMTo: Gary Jordan (garjorda)Subject: FW: WVC54GCAFrom: Lonnie D. I wrote Cisco to find out if they are going to put out drivers that will make the camera work with Windows 7. There answer is NO.
I also got a WVC54GCA camera for Christmas. Please advise.Thank you,Lonnie Hoyt
There is a checkbox to "Enable Motion Detection" and then you can choose to send an "Email" or upload via "FTP". This is a great starter security camera for under $100. In low light it has a bit of trouble (which makes sense due to the lack of night vision), but it does have a checkbox to enable "Low Light Sensitivity", which works okay. Technically the Linksys software comes with motion detection, but it is very limited. If you can set up a router, you will be able to set up this camera; if you can't, haha, you shouldn't be looking to buy any kind of network camera out there. In addition you can set the brightness and sharpness levels (-3, -2, -1, Normal, +1, +2, +3).
The contrast seems a bit too high, I agree, but it is really not that bad. The picture quality is not outstanding, but is acceptable as a security camera. The Linux motion program is much more fully featured here so I use that instead.In response to the critics out there - the picture quality is good, not excellent. I am satisfied with the quality here.The camera works great in conjunction with the Linux "motion" utility [.]. by using the "netcam" options. The disconnection problems people are talking about - I have mine set up with a static IP and it has been happily streaming for days.
But seriously, it couldn't be simpler.Bottom Line: Great product.
The setup is very easy and includes many features for its price. I bought two of these cameras to monitor my home using the streaming option from my blackberry.
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